Return & Exchange
Thank you for shopping at Fashionpasion.
If you are not entirely satisfied with your purchase, we’re here to help.
Exchange or Return for a Refund
The products can be returned within 7 days after they have been received. A new product may be exchanged for another product or returned for a refund.
To be eligible, please make sure that
-The product is in its original packaging
-The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
To return the products, Please contact us at Returns@fashionpasion.com
We do not accept any request of exchange & return on “specials” Offers or purchase made with coupons
Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect when you submitting the return/exchange request.
Return(s) can be made to this address:
Receiver: Saldarriaga Returns
Address: 1-20 Astoria Blvd AP 4H
Zip Code: 11102
After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
If you received a damaged product, please notify us immediately for assistance.
We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit an order cancellation request at Orders@fashionpasion.com once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.